Difficult Conversations Made Easier: Strategies for School Leaders - 26LCSP09 (Facilitator Elaine Conroy)

Every school leader faces tough conversations, whether it’s giving constructive feedback, addressing performance concerns, or managing parental expectations. Difficult Conversations Made Easier equips participants with proven strategies to approach these moments calmly and clearly.

Through real-world examples and guided reflection, you’ll explore how to prepare for, conduct, and follow up on difficult conversations in a way that promotes understanding and resolution.

Key takeaways include:

• How to manage your emotions and stay composed under pressure
• Framing messages for clarity and compassion
• Active listening and questioning techniques to build trust
• Practical scripts and frameworks for different scenarios

Ideal for principals, deputy principals, heads of department, and aspiring leaders who want to strengthen communication and foster a positive school culture.

Learning Objectives:
• Understand why difficult conversations are challenging.
• Learn structured approaches to planning and delivering them.
• Develop confidence in addressing performance, behaviour, or conflict issues.
• Practice strategies for staying calm and professional under pressure.

Bio - Elaine Conroy

With over two decades of impactful experience in education, I have dedicated my career to fostering growth, nurturing talent, and driving success in the academic sector. As an experienced Principal and Teacher, I have honed my leadership skills, guiding educators and students alike to achieve their fullest potential. My journey has been marked by a commitment to excellence and a passion for education, which I bring to every role I undertake.

Currently, I am the Director of EK Interview Preparation and Interview Consultant, where I specialize in providing bespoke coaching and support to leaders and teachers in the education field. My role allows me to leverage my extensive experience to empower individuals, helping them to navigate the complexities of career advancement and personal development. I offer tailored interview preparation services that enhance confidence, clarity, and competence, ensuring that each client is well-equipped to shine in their professional pursuits.

Book online at www.carrickedcentre.ie and a webinar link will be emailed to you on the morning of the webinar. Please check your SPAM folder if you do not receive the link in your inbox.

Please note that all courses will require viable numbers to proceed. If you have any queries regarding your online booking, please contact This email address is being protected from spambots. You need JavaScript enabled to view it.

This webinar is hosted by Carrick on Shannon Education Support Centre. The information you provide when registering will be shared with the host centre and the centre through which you booked and can be used and shared by them in accordance with their Terms and Privacy Policy, which is available on their website.