Conflict is inevitable in any school setting, but how leaders respond can make all the difference. In Resolving Conflict with Staff, Parents, and Students, you’ll gain insights into the root causes of conflict and learn step-by-step strategies to resolve issues constructively.

This interactive session focuses on maintaining respect, finding common ground, and turning challenging moments into opportunities for growth and understanding.

Key takeaways include:

• Understanding different conflict styles and triggers
• Strategies for de-escalation and mediation
• Communicating assertively without defensiveness
• Building a culture of collaboration and psychological safety

Participants will leave with practical tools they can immediately apply in staff meetings, parent discussions, and student interactions.

Learning Objectives:
• Identify common sources of conflict in school settings.
• Apply conflict resolution models and strategies.
• Strengthen listening and negotiation skills.
• Build positive relationships while resolving disputes constructively

Bio - Elaine Conroy

With over two decades of impactful experience in education, I have dedicated my career to fostering growth, nurturing talent, and driving success in the academic sector. As an experienced Principal and Teacher, I have honed my leadership skills, guiding educators and students alike to achieve their fullest potential. My journey has been marked by a commitment to excellence and a passion for education, which I bring to every role I undertake.

Currently, I am the Director of EK Interview Preparation and Interview Consultant, where I specialize in providing bespoke coaching and support to leaders and teachers in the education field. My role allows me to leverage my extensive experience to empower individuals, helping them to navigate the complexities of career advancement and personal development. I offer tailored interview preparation services that enhance confidence, clarity, and competence, ensuring that each client is well-equipped to shine in their professional pursuits.

Book online at www.carrickedcentre.ie and a webinar link will be emailed to you on the morning of the webinar. Please check your SPAM folder if you do not receive the link in your inbox.

Please note that all courses will require viable numbers to proceed. If you have any queries regarding your online booking, please contact This email address is being protected from spambots. You need JavaScript enabled to view it.

This webinar is hosted by Carrick on Shannon Education Support Centre. The information you provide when registering will be shared with the host centre and the centre through which you booked and can be used and shared by them in accordance with their Terms and Privacy Policy, which is available on their website.