Terms and Conditions / Privacy Statement / Cookie Policy

Carrick on Shannon EDUCATION SUPPORT CENTRE

How we use your data

• To confirm your course booking
• To contact you about any changes to course arrangements
• To send a reminder before event start date
• To add your name to event attendance list for course tutor and event organising body
• To process payment of fees, if applicable
• To inform you of upcoming courses and events organised by the Education Centre

 GDPR – PRIVACY STATEMENT

General Data Protection Regulation (GDPR), came into effect on 25 May 2018. The GDPR is Europe's new framework for data protection laws and it applies to all organisations that are based in the EU.

The following is an outline of our approach to how we collect and process personal data at Carrick on Shannon Education Support Centre. We want to make clear to all Carrick on Shannon Education Support Centre service users what their data rights are with respect to knowing:

a) what data Carrick on Shannon Education Support Centre collects on its service users;
b) what Carrick on Shannon Education Support Centre does with user data; and
c) how to obtain a census of what data Carrick on Shannon Education Support Centre holds on you as a service user.

The answers to these questions are outlined below:

a) Carrick on Shannon Education Support Centre holds information on its service users that was given to us by our clients when registering for a course, when completing an NQT Registration Form or provided to us on participant attendance forms (name, teaching council number, e-mail address, mobile number) Much of this information is provided voluntarily to us by our clients (teachers and other learners).

Carrick on Shannon Education Support Centre holds information given to us by our clients for financial purposes. For some national programmes teachers and other learners complete Expense Claims. Our tutors complete expense claims for courses delivered. We retain information for processing these claims (expense details, bank details, PPS numbers, home address, school address, email, phone number and receipts); e-mails and correspondence; details of financial transactions made, for example course fee payments taken.

b) This data is used for the following purposes, event registration, attendance rolls, details of course participants; communicating with course participants, tutors and other service users, for managing course payments; for compliance with the Department of Education & Skills’ requests for information; for Health and Safety records and legally-binding accounting purposes (e.g. knowing to whom Carrick on Shannon Education Support Centre has paid expenses, when, and how much has been paid); e-mail addresses and contacts necessary for administering and carrying out Carrick on Shannon Education Support Centre projects and centre business.

c) If any Carrick on Shannon Education Support Centre service user would like further clarification on what data is kept on them personally or, moreover, if any service user would simply like us to delete and dispose of any information we have on them, you can get in touch with us. Please note, that Carrick on Shannon Education Support Centre will process such a request within the required legal parameters.

In Communication with us (Legitimate Interest) -

If you correspond with us, we will collect information such as your name, address, phone number, email address and any other personal information contained within the communication and use it to respond to your inquiry. We process this information in pursuit of our legitimate interests i.e. providing continuing personal and professional development for teachers and school communities and implementing our statutory remit.

If you attend one of our CPD Courses & Education Provisions -

Carrick on Shannon Education Support Centre organises a comprehensive CPD Course and Education Programme during the year. If you register for one of these course/programmes/events we will collect your name and contact information and in some contexts, your address and payment details. We use this information to facilitate your registration, process your payment and provide you with the associated information and services. In some circumstances, we take photographs or make video recordings of these events. We will always inform you if the provision is being photographed/recorded so that you can choose not to participate. 

When you provide services to us -

If you provide professional services to Carrick on Shannon Education Support Centre and you provide your personal information, which typically includes your contact information, address, phone number, VAT registration number and possibly your banking information and PPS number, we will process this information so that we can administer, manage and pay for the relevant services you provide and as per the terms and conditions of our contract.

Finally, please note that payments received by Carrick on Shannon Education Support Centre as part of course fees are handled by third party payment processors. We do not have any members’ credit/debit card details; nor does Carrick on Shannon Education Support Centre analyse the cookie information that may be gathered on our website, nor do we sell any information on. We do not give any information we have to third parties unless legally obliged to do so or unless the Education Centre network has a working relationship with relevant organisations for the provision of courses and projects. For specific courses or projects operated in collaboration with relevant organisation, such as support services, the Carrick on Shannon Education Support Centre protects the devices such data are stored upon, and is obligated to report to its service users any data breaches perpetrated.

Cookies

Necessary Cookies

Necessary cookies help make a website usable by enabling basic functions like page navigation and access to secure areas of the website. The website cannot function properly without these cookies. These cookies cannot be opted out of.

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Preference Cookies 

Preference cookies enable a website to remember information that changes the way the website behaves or looks, like your preferred language or the region that you are in.

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Third party cookies

In some special cases, we also use cookies provided by trusted third-party providers. The following section describes which third-party cookies you may come across through this website.

Statistical Cookies

This website uses Google Analytics, one of the most widely used and trusted analytics solutions on the web, which helps us understand how you use the website and how we can improve your experience. These cookies can, for example, keep track of how long you spend on the website and which pages you visit so that we can continue to produce engaging content.
For more information on Google Analytics cookies, see the official Google Analytics-Site. 

We use cookies from Google Analytics (_ga, _git, _gat) to improve our website by analysing user behaviour. These cookies provide us with information such as the number of visitors to the website, the pages they have visited and the total time they spend on our website. All information collected with the cookies _ga, _git and _gat is combined with similar information from other visitors and thereby anonymised. We do not identify individual visitors. The _ga cookie expires after two years and the _gat cookie after ten minutes.

In you have any questions regarding our GDPR Policy or Privacy Statement the Administration Office team will be your initial point of contact for all data protection queries. They can be reached by email or by phone.