Target Audience:

• Principals : Primary
• Principals: Secondary
• Middle Management

All of us have certain conversations we dislike and prefer to avoid. Perhaps you have to give someone a negative message, raise a sensitive issue, discuss a project that has gone wrong. You see only two options - either go in heavy and push your agenda or water down your  message and try and keep things smoothed over.  This Workshop will introduce participants to a third way: how to transform a difficult conversation into a learning conversation which ultimately benefits both parties. Participants will get an introduction to the POISE NOW 8-step model planning tool they can use so they are more prepared and more confident in addressing potentially contentious conversations.  Participants will learn how to turn these interactions into constructive and effective learning conversations which enhance mutual understanding and improve relationships.

Book online at www.carrickedcentre.ie

Please note that all courses will require viable numbers to proceed. If you have any queries regarding your online booking, please contact This email address is being protected from spambots. You need JavaScript enabled to view it.

Substitution cover is not available. Local arrangements apply.